Our team is currently committed to solving the consequences of the virus, and trying to work to a suitable solution for our guests and all parties involved. This said, we currently implemented the following policy: all upcoming reservations may be rescheduled  free of costs and upon availability. In case it's not possible to rebook to another date in the near future you will receive a voucher that is valid for one (1) year after receipt.

It is at the discretion of CER to determine how and to what extent those changes are accepted. Any possible changes in your reservation are based on availability. CES will not charge a modification fee. If we can rebook your stay for you, it will be at the applicable rates of the new date of stay. You are liable for the costs of a possible rate difference.

Cancellation of your booking, other than by termination of the agreement by CES is allowed only under the following conditions. - We handle a cancellation fee of 50% of the total rental fee with a minimum of USD 250, for cancellations of more than 8 weeks before the arrival date. Cancellation within 8 weeks before the start of the stay and upon early termination of the stay, results in 100% cancellation fee. The cancellation fees are exclusive of administrative costs. Cancellation must be reported in writing immediately to your booking office, but no later than 3 working days after the event takes place which caused the cancellation.

Force Majeure or unforeseeable circumstances can prevent CES from fulfilling the booking, partly or wholly, including (risk of) war, personnel strikes, blockades, fires, floods, pandemics and other disturbances or events. CES will contact you within 14 days after the above event has occurred to propose an amendment in accommodation and/or period for the then applicable rates. We currently implemented the following policy for travellers: all upcoming reservations with check-in until April 30, may be rescheduled to a stay until the 7th of July 2020, free of costs and upon availability.

The resort is peaceful, quiet and safe with 24-hour security on site. We ask you to respect everyone’s rest and avoid outside noise after 9.30 pm.

Check-in is possible from 3 pm. Check-out is before 11 am, unless you have pre-arranged an early check-in or late check-out. Please check the possibilities.

Please let us now as soon as possible if you left something in your villa. We are happy to send your Lost & Found items to you. Postage costs are for your account.

Yes, the tourist tax percentage on Curacao is 7% of the rental price. The prices mentioned on our website are excluding tourist tax.

Normal use of water and electricity is included in your rental price (except for villa 85, this will be charged afterwards). Air conditioning is the main user, and normal use is about 10 hours a night/day. Before check-in we will note down the meters and we will do that again before you leave. We will calculate your usage and will notify you if this is above average.

In general the deposit is paid by an authorization on your credit card. If everything turns out fine, and we do not need to use any of it, the amount will be released after your departure by your bank or credit card company. In general this is done within 5-15 days, but it can take longer. Coral Estate Rentals cannot influence this term. If you paid the deposit in cash, we will return this to you before departure.

On the homepage of our website you can register for our newsletter. We will keep you posted on news and special offers.

In the Newsletter you received is an unsubscribe link.

A few days after departure you will receive an email with a request to share your experience of your stay with us. This review will be checked and placed on our website. We thank you in advance for your review!

If you have rented a car with us, our transfer will be ready to meet you at the airport and will bring you to the resort. Have you arranged a car yourself or are you already on the island? You can find the route description here. A useful app is Maps.me, a free navigation app. Download the map of the island and you can use it offline.

Curacao has a warm, sunny climate year round. The average temperature is about 27° C (in the mid 80s F). Cooling trade winds blow constantly from the east, picking up in the spring. The rainy season, which is between October and February, is usually marked by short, occasional showers, mostly at night, and continued sunny weather during the day. Total annual rainfall averages only 570 mm (22 inches). Occasionally, a tropical storm somewhere else in the region means clouds, showers or lack of wind.

The Atlantic Ocean, the Gulf of Mexico and the Caribbean Sea endure around ten tropical storms every year, of which about six turn into a hurricane. Due to the leeward location of Curacao, our island is hardly ever effected by hurricanes though. Occasionally, a tropical storm somewhere else in the region means clouds, showers or lack of wind.

Yes, you can make a reservation without credit card. You will be asked to transfer the amount due to our bank account on Curacao. International surcharges that may apply are on your account. The deposit of $500 can be paid in cash upon arrival.

Our bank information is: Bank account number: 8000000027031812 (ANG), RBC Bank N.V. Address: Kaya Flamboyan 1, Rooi Catootje, Curacao/Dutch Antilles SWIFT RBTTCWCU Name account holder: CORAL ESTATE SERVICES

We ask you to make a down payment of 50% within 7 days after you received the reservation confirmation. The full payment is due 6 weeks prior to your arrival date. So, if you booked less than 6 weeks before arrival, the full amount is due. You may pay by bank transfer of credit card. Any international surcharges that my apply are at your expense. If you pay with credit card, we charge 5% bank costs. Have you booked through booking.com or another tour operator? Different payment conditions may apply. Please check the relevant conditions at their respective websites.

Smoking is not allowed inside the accommodation. You are allowed to smoke outside on the terrace though.

Through the search option on our homepage you can look for suitable accommodations. You can select length of stay, number of people, month and date of arrival. After confirming your search, you can filter even more by clicking the options on the left. You can also type in the name of the villa you’re interested in. You can do this in the search bar in the upper right corner of the homepage.

You can find our current portfolio through the search engine on our homepage. Please contact us if you cannot find a suitable accommodation, we are happy to help. Telephone number: +5999-888 5555 or info@coralestaterentals.com.

If you made a booking through our website, you will receive confirmation of your request by email. Your request will be handled and you will get a confirmation plus invoice once your booking is confirmed.

You can find our rental terms & conditions in the footer on our website, on your booking confirmation and here.

Yes, you can. You do have to notify us in advance though and we will be in touch with you. If you fail to let us know in advance, we may cancel your booking.

Every accommodation states the maximum amount of people allowed per villa. This includes children and babies.

Below the villa price, you find an overview of what’s included and what’s excluded in the rental price. This is also indicated in your booking confirmation. Included in the rental price are your basic rental price, cleaning after departure, water and electra based on average usage (except for Villa 85), and use of towels and linen. Every 3-4 days your villa is being cleaned and your linen and towels are exchanged. Tourist tax and our optional Extra Services are excluded.

Yes, you can. We will hold your option for 4 days after which we will cancel the option if we have not received your confirmation or a down payment.

The drinking water on this island is of excellent quality. There is a very modern system which purifies seawater. The water is often of better quality than the water you get at home. Water is very expensive and we ask you to use it in moderation.

On arrival, we will ask you to pay a security deposit of USD 500 at the front desk. This deposit covers damage, defects and/or missing items which may occur during your stay. If you are in possession of a credit card, the deposit will be resolved through an authorization/reservation on your credit card. In case you are not in possession of a credit card, the deposit needs to be paid in cash.

On arrival, we will ask you to pay a security deposit of USD 500 at the front desk.The front desk is located in ‘La Puerta Business Center’ at the entrance of the resort (behind security you turn left onto the parking lot). After payment of the deposit we will take you to the villa and give you the key. Check-in is possible from 3 pm. The reception is open until 7 pm. Please let us know if you plan to arrive later so we can make proper arrangements. Would you like to check in early? Please check the possibilities.

Upon arrival, you will receive beach towels in your residence. Only these towels are allowed to be taken to the beach. Every 3-4 days your towels and linen will be changed. If you wish extra towels, you can request these at the front desk during office hours. A small fee could apply. Towels and sheets are made of 100% coton and washed on 85 degrees Celcius (185 degrees Fahrenheit). Please contact the front desk if you have any questions or concerns regarding housekeeping.

A car is necessary to get around the island. It is possible to rent a car through our front desk. You can check out our fleet here or contact us during office hours to check on availability. You can rent a car for a minimum of 4 days and the minimum age is 23 years old.

On the resort is Coral Estate Centre located with a beach, a spa, restaurant ‘Karakter’, bakery Bread and more, Rooftop Terrace Bar ‘Koraal’, a gift shop and a dive center. The hotel rooms and apartments of Oasis Coral Estate are located here as well.

On the beach, next to restaurant ‘Karakter’ is Coral Divers, the dive shop of Coral Estate. Always dreamt of discovering the underwater world? Get your PADI- license, or book a Discover Scuba Dive. The shop also has diving gear for rent for certified divers and snorkeling gear. Diving can be done directly from the beach or you can book a boat trip.

Your residence is clean when you arrive, the beds are made and we have provided towels. Your residence will be cleaned every 3-4 days and the sheets and towels will be changed. Feel free to contact us in case you have any questions or additional needs.

You can park your vehicle on the parking spot located at your residence.

Pets are only allowed for permanent residents.

When you pay in cash, you pay with Antillean Guilders, indicated with ANG or Nafl. US dollars are widely accepted as well. You can even choose from ANG or US$ when getting cash from the ATM. There are a lot of ATM’s available on the island. You pay an amount per withdrawal, both to your own bank as well as the local bank. So, it pays off to get a larger amount at once. Credit Cards are widely accepted, but most of the time you are responsible for paying the transaction fee of 5%, so this will be added to your bill. Money exchange is possible at most banks. The banks are open from 8 am - 3.30 pm. Some banks are also open on Saturdays. The exchange rate of the Antillean Guilder is connected to the US Dollar and is around 1.78 (1 US$ is ANG 1.78).

Large buses drive around on Curacao. They’re called ‘convoy’ by the local people. Smaller buses are available as well with the word ‘bus’ on the license plate. Public transportation is very cheap but it’s difficult to find out when a bus will arrive because there are no set departure times. The main bus station is located in Otrabanda. A bus stop is called ‘Bushalte'.

On our webpage Surroundings and map you can find more information on the surroundings of Coral Estate plus a map of the resort and a route description.

On Curacao you can’t easily  a bike or bus to the supermarket. Distances are fairly large, it’s sunny and warm, and public transportation is not very well organized. So, a car is necessary to get around and explore the island. You can check our car rental options here.

There is no supermarket on Coral Estate. We do have a bakery which sells freshly baked bread, coffies, smoothies, sandwiches and more. The closest large supermarket is at about a 20 minutes drive away. To make things easier, you can order groceries with us. Please check out the possibilities.

Most of the villas do not have a barbecue unless otherwise stated. Would you like to barbecue on the porch of your villa? No problem! You can buy a barbecue with us. Charcoal barbecue: USD 75. For more information and availability please contact the front desk. Please note: barbecuing is not allowed on the balconies of the hotel rooms 

Check-out is before 11 am on the day of your departure. One of the of Coral Estate Rentals hostesses will schedule an appointment with you to check the villa for any defects before leaving Coral Estate. During this standard procedure, we will check the villa together if any damage, loss of property, or technical defects have occurred. We will also check the electricity and water meters. When everything is checked and approved, we will receive the key of the villa. The deposit will be released by your bank automatically. It depends on the bank how long this takes. In case you want to use our late check-out service, you can contact one of our employees and ask for availability.

Every bedroom in the residence has air-conditioning. Normal use of air-conditioning is included and based on an average use of about 10 hours a day (or night). In case you exceed the normal use, we will charge the extra costs. The water from the faucet is drinkable.

All of our residences have wireless internet. You will find username and password on top of the router and in the colored photo frame in the living room or kitchen. If the WiFi doesn’t work anymore, you can reset the router and/or the glass fiber box (usually located in the closet near the fuse box) by turning it off and on.

The standard electricity voltage on Curacao is 110 Volt. Most of the houses have both 220V (European) outlets as 110V (US outlets). The kitchen is generally equipped with an extra 220V plug. An adapter and switchable devices can be necessary if your villa has one of both. Make sure you don’t plug in a 220V (kitchen) device in a 110V outlet without an adapter, you will blow the device.

Pets are only allowed for permanent residents.

On the specifics per villa is indicated how many people are allowed per villa. However, the amount of people you booked for as indicated on your conformation, is the maximum amount of people that may stay in the accommodation during your stay. This also means that visitors are not allowed according to the rules of the Home Owners Association. If you wish to invite more people (to a maximum of the amount indicated per villa), you are obliged to let us know beforehand. Extra costs do apply.

For children under the age of 3, you can rent a baby crib, high chair and car seat. We also have a swimming pool safety bracelet for rent. This bracelet protects your child with an alarm system that will warn you with a loud alarm (95 db) if your child happens to fall into the pool. Check our website for more information. Based upon availability.

You can cancel your booking, in writing, free of charge within 4 days after your date of reservation, unless your arrival date is within 1 month after your booking. In this case, the cancellation conditions apply as stated in the rental conditions (to be found as an attachment to your reservation confirmation or on our website).

If you wish to change your booking, you can contact us by sending an email to info@coralestaterentals.com or by telephone +5999-888 5555 (during office hours, please be aware of possible time difference). Please have your reservation number ready.