28 September 2026
The key points are summarised at the top. Below you will find the full terms and conditions, arranged in the order of your stay.
Coral Estate Rentals is a trade name of Coral Estate Services N.V., Curaçao.
BOOKING - Your booking is confirmed once you have received our written confirmation. You must be 23 years or older to book. We rent holiday homes and luxury villas from 4 nights, and apartments from 3 nights. Shorter stays are available on request; a 'short-stay' surcharge applies.
PRICES - All rates are in US dollars and assume the use of one bedroom per 2 people. Would you like to use more bedrooms? This is possible on request and for a fee.
PAYMENT - Is your arrival date more than 6 weeks after booking? Then you pay 50% within 48 hours of your booking and the remainder no later than 6 weeks before arrival. Arriving within 6 weeks? Then you pay the full amount within 48 hours of booking.
CANCELLATION - If you book directly with us, you can cancel free of charge within 24 hours. After that, the conditions of the rate you have chosen apply. For peace of mind, take out a travel and cancellation insurance directly with an insurer - we recommend this to every guest.
ARRIVAL AND DEPARTURE - Your accommodation is ready from 3:00 PM. We ask that you check out by 11:00 AM at the latest.
DEPOSIT - On arrival we ask for a deposit of USD 500 or USD 1,500, depending on the accommodation you book. You will receive it back after departure, provided you leave the accommodation in good condition.
HOUSE RULES - Smoking outdoors only, no pets, no parties, and quiet hours between 10:00 PM and 7:00 AM. Water and electricity are included with normal use, with air conditioning approximately 8 to 12 hours per day.
WHO STAYS - Only the number of guests you have booked will stay in the accommodation. If you would like to receive visitors, you can request this through us.
SOMETHING NOT RIGHT? - Report it immediately during your stay. We can only resolve what we know about.
This summary is meant to help you get started quickly. The full terms below are what applies legally.
1.1 Coral Estate Rentals is a trade name of Coral Estate Services N.V., established at Coral Estate, St. Willibrordus, Curaçao. Your agreement is concluded with that company. Further on in these terms, "we" and "us" always means Coral Estate Rentals.
1.2 These terms apply to every booking / rental agreement for accommodations that we rent out. By making a booking, you automatically agree to all terms, including the house rules in Article 6.
1.3 These terms replace all other terms. An arrangement that deviates from them only applies if we have confirmed it in writing.
1.4 You can read how we handle your data in our privacy statement.
1.5 If any part of these terms proves invalid, the remainder shall remain fully in force.
2.1 You must be 23 years or older to book with us. Bookings made by persons younger than 23 are not valid.
2.2 Your booking is final as soon as we have sent you a written confirmation, which is also the invoice. Please check that confirmation immediately and let us know right away if anything is incorrect.
2.3 If you have not received a confirmation within 48 hours of your booking, please contact us immediately so that we can verify that your booking has been registered correctly. Without a confirmation, you cannot rely on the booking.
2.4 We may refuse a booking, for example if the dates are no longer available or the party does not suit the accommodation.
2.5 We rent holiday homes and luxury villas from 4 nights, and apartments from 3 nights. A shorter stay is only possible on request; a 'short-stay' surcharge applies to this. The amount of that surcharge depends on the season and the accommodation - we will let you know the exact amount before you book.
2.6 Only the number of guests you have booked, and which is stated on your confirmation, will stay in the accommodation. The accommodation is booked and prepared only for the number of guests for which the booking was made and which is stated on your confirmation.
2.7 The main booker is personally present at check-in and can show identification. You may not make the accommodation available to others, unless we have agreed to this in writing. If you or a travel companion is replaced, you remain jointly and severally liable, alongside the replacement, for the outstanding part of the rental sum and any additional costs.
3.1 All our prices are in US dollars (USD / $); the price in US dollars is binding.
3.2 Our rental prices assume the use of one bedroom per 2 people. If you would like to use more bedrooms, this is possible on request and for a fee. We will confirm that amount before you book.
3.3 All rental prices are inclusive of turnover tax and exclusive of tourist tax (OB), unless stated otherwise.
3.4 In addition to the rental price, you pay cleaning costs and tourist tax.
3.5 If our costs have demonstrably and unforeseeably increased after the conclusion of the agreement, we may increase the price. If this happens within 3 months of concluding the agreement, the increase is a maximum of 5% and you may cancel the agreement for that reason. If it happens later, we may pass on the actual cost increase.
3.6 Discounts and offers can no longer be applied after we have sent your confirmation and invoice.
4.1 If your arrival is more than 6 weeks after your booking, you pay a deposit of 50% of the total amount within 48 hours of the booking. We must receive the remainder no later than 6 weeks before your arrival.
4.2 If you book within 6 weeks of arrival, the full amount is due and you pay it within 48 hours of your booking.
4.3 In all cases, the full amount must be paid before your arrival date.
4.4 If you do not pay on time, we will notify you in writing and you will have 5 more days to pay. If payment still does not follow, the booking is deemed cancelled on the day that period expires and the cancellation conditions of Article 7 apply. What you have already paid will be offset against this.
5.1 Your accommodation is ready from 3:00 PM on the day of arrival. On the day of departure, we ask you to leave the accommodation before 11:00 AM.
5.2 Other arrival or departure times are possible if we have agreed them with you in writing in advance, and are subject to availability.
6.1 In the interest of peace and quiet at the resort and of our guests' comfortable stay, it is important that every guest abides by the 'house and resort' rules. We therefore ask you to:
6.2 Water and electricity are included with normal use, for which we assume approximately 8 to 12 hours of air conditioning use per day. With this, almost everyone stays comfortably, and most guests remain well within it. If consumption is clearly above this, a surcharge applies.
6.3 In addition, the rules of the resort apply. You can request these from reception on arrival. If you do not abide by the rules or do not follow instructions from our staff, we may remove you from the resort immediately, without you being entitled to a refund.
6.4 We may change the setup and opening hours of the resort's facilities. Owing to necessary maintenance, work may be carried out on the accommodation or on other facilities during your stay. No compensation is due for this.
7.1 If you wish to change your booking, we will do our best to make that possible. If we can move your stay to another date, this is subject to availability and at the rate that applies on the new date. We do not charge change fees.
7.2 If you book directly with us - via our website, by email or by telephone - you can cancel free of charge within 24 hours of making the booking.
7.3 After that, the cancellation conditions of the rate you booked apply. These are stated with the rate and in your confirmation:
7.4 If you booked through an external party such as Booking.com, Airbnb, Expedia, Marriott or Vrbo, the cancellation conditions that you accepted with that booking apply.
7.5 Report a cancellation immediately and confirm it in writing.
7.6 You are responsible for arranging travel and cancellation insurance for the entire travel party. We are happy to support you with a statement for your insurer, but ourselves owe a refund only in accordance with Article 7.3.
8.1 On arrival we ask for a deposit of USD 500 or USD 1,500 per accommodation, depending on the accommodation you have booked. Which amount applies to you is stated in your confirmation. If you do not pay the deposit, we may deny you use of the accommodation and terminate the agreement with immediate effect.
8.2 If you leave the accommodation in good condition, you will receive the deposit back.
8.3 The main booker named on the confirmation is responsible for orderly conduct in and around the accommodation and elsewhere on the resort, insofar as he or his party has influence over this.
8.4 The main booker compensates on the spot for breakage, loss or damage to the inventory or the accommodation, unless he can demonstrate that it is not attributable to him or his party.
8.5 If you do not leave the accommodation in proper condition - for example in the case of excessive soiling - we will charge the additional costs.
9.1 We accept no liability for theft, loss or damage to property or persons during or as a result of a stay at the resort.
9.2 Our liability shall in no case result in compensation higher than three times the rental amount charged to you. Consequential damage and loss of travel enjoyment are excluded. We are not liable for damage for which you can make a claim under your travel or cancellation insurance.
9.3 Liability on the basis of tort is limited to a maximum of USD 50,000 for personal injury per guest per stay and to a maximum of USD 1,500 for material damage per guest per stay.
9.4 We are not liable for disruptions in service or for defects in services provided by third parties.
9.5 You are jointly and severally liable for loss of or damage to the rented property and to our other property, regardless of whether it is the result of acts or omissions by yourself, your travel companions or third parties who are at the resort with your permission. You indemnify us against third-party claims arising from this.
10.1 We act as an intermediary between the owners of the accommodations and our guests. Sometimes an accommodation is sold or withdrawn from rental. If this affects your booking, we will offer you an equivalent or better accommodation at the same rate per night.
10.2 If we cannot reach agreement on an alternative, we will refund the amount you paid for the accommodation.
10.3 Force majeure exists if we cannot perform the agreement due to circumstances beyond our control, such as war or the threat of war, strikes, blockades, fire, floods, pandemics and government measures. In that case, we will present you with a proposal within 14 days: another accommodation and/or another period, at the rates then applicable. If we cannot reach agreement, Article 10.2 applies.
10.4 Costs that you have incurred with third parties, such as flight tickets or a rental car, cannot be reimbursed by us. This is another reason why travel insurance is important.
11.1 If something is not in order, report it immediately during your stay to the management. We resolve most things within a few hours, but we can only resolve what we know about.
11.2 If your complaint has not been handled to your satisfaction, you can submit it, in writing and with reasons, no later than one month after departure to Coral Estate Rentals (Coral Estate Services N.V.), La Puerta Business Center, Coral Estate, St. Willibrordus, Curaçao, or via info@coralestaterentals.com. A complaint never leads to more extensive liability than is provided in Article 9.
12.1 Your booking and these terms are governed exclusively by Curaçao law.
12.2 Disputes will be submitted to the competent court in Willemstad, Curaçao. Your right to submit a dispute lapses one year after the end of your stay or - if the stay did not take place - one year after the original arrival date.
12.3 We use tools based on artificial intelligence when writing and translating texts on our website and in our communication with guests. Our employees review those texts before we publish or send them, and we remain responsible for the content. You can read how we handle your data in that context in our privacy statement.
12.4 Evident printing and typing errors do not bind us. If a translated version of these terms deviates from the original, the original Dutch text prevails.
12.5 These terms replace all previous versions.
Questions about these terms? Feel free to ask them before you book, via stay@coralestaterentals.com. We are happy to explain everything.