Everything you might,
want to ask.

In most cases, the deposit is an authorization on your credit card. The amount will be released by your bank or credit card company after your departure. This usually takes between 5–14 days, but it may take longer depending on your bank. Coral Estate Rentals has no control over this timeframe. If you paid the deposit in cash, it will be returned to you at check-out, provided we do not need to withhold any amount.

Water and electricity usage are included based on normal consumption, except for Villa 85, where costs are charged afterward based on your actual usage. Air conditioning is the main energy consumer in the villas. Normal usage is considered to be about 10 hours per night. Before you check in, we record the meter readings, and we do the same before you check out. We calculate the usage and will inform you if it is above average.

Yes, you do pay tourist tax - this tax is 7% of the rental amount.

We do not place options on accommodations, but booking with us carries no risk: reservations made on our website can be cancelled free of charge within 24 hours. You are also welcome to send an enquiry to our reservations department, although an enquiry does not hold the accommodation for you.

No, unfortunately, keeping pets is only allowed for permanent residents of Coral Estate.

On the accommodation pages, you’ll find the maximum number of people allowed per villa. However, the number of people for whom you’ve made the booking is the maximum allowed in your villa during your stay. This also means that visitors are not permitted. This rule is set by the Homeowners Association. If you would like to stay with more people (up to the maximum the villa can accommodate), you must inform us. An additional charge applies.

In principle, you can book as a group of young people, with minimum age of 23. However, you must indicate this when booking! If you fail to do so, we reserve the right to cancel your reservation.

Force majeure on the part of Coral Estate Rentals exists if the execution of the agreement is wholly or partially, whether temporarily or not, prevented by circumstances beyond the control of Coral Estate Rentals. This includes war (or threat thereof), staff strikes, blockades, fire, floods, pandemics, and other disruptions or events. Coral Estate Rentals will provide you with an alternative proposal (different accommodation and/or period) within 14 days after the occurrence of such circumstances, based on the rates applicable at that time. If you choose to accept this, the current rates will apply.

If you book directly with us, you can cancel free of charge within 24 hours of booking. After that, the conditions of the rate you chose apply. With our flexible rate, you can cancel according to the conditions shown with that rate. The non-refundable rate cannot be cancelled, but you can change your dates once free of charge up to 30 days before arrival; you only pay extra if the new dates have a higher rate. For bookings via Airbnb, Booking.com or other platforms, the cancellation conditions of that platform apply.

You can submit a change to your booking by email at stay@coralestaterentals.com or by phone.

Yes. If you book directly with us, you can cancel free of charge within 24 hours of booking. After that, it depends on the rate you chose: the flexible rate can be cancelled according to its conditions, while the non-refundable rate cannot be cancelled but can be moved to new dates once, free of charge, up to 30 days before arrival.

Yes. Beach towels are ready for you in your villa or apartment: these are the pink or purple towels, and only those may be taken to the beach. For stays of 5 nights or longer we replace them every 3 to 4 days. For shorter stays you receive enough clean towels for your entire stay.

Each year, an average of ten tropical storms form over the Atlantic Ocean, the Gulf of Mexico, and the Caribbean Sea, with about six developing into hurricanes. The hurricane season runs from June 1 to November 30. During this time, low-pressure systems may cause thunderstorms and strong winds. However, the Leeward Islands (including Curaçao) are usually spared.

Curaçao has a warm and sunny climate with an average temperature of 27°C (81°F). A nearly constant trade wind blows from the east, becoming slightly stronger during spring. The rainy season lasts from October to February and is characterized by short, mostly nighttime showers. The average annual rainfall is 570 mm. Occasionally, a tropical storm elsewhere in the Caribbean may bring clouds, rain, or calm winds to the island.

The standard voltage in Curaçao is 110 Volts. An adapter/plug converter (world adapter) is useful, as well as devices that can switch from 220 to 110–130 Volts. Most homes have both voltages available; often there is an additional 220 Volt socket in the kitchen for kitchen appliances. Be careful not to plug 110 Volt (kitchen) appliances into a 220 V socket using a standard travel adapter. The appliance will burn out. You need an adapter for this.

At the reception, you can borrow plug converters (from 220 V to 110 V and vice versa) for a deposit, subject to availability.

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If you forgot something upon departure, please let us know as soon as possible. We’ll gladly send any lost items back to you. Shipping costs will be at your expense.

Check-in is possible from 3:00 PM. You must leave the villa before 11:00 AM, unless you have booked an early check-in or a late check-out.

Smoking is not allowed inside the villas and apartments. In most villas, smoking is permitted outside. Please check the specific villa for more information.

Upon arrival at the resort, we ask you to pay a deposit at the Coral Estate Rentals reception. This is located at La Puerta Business Center. After passing security, turn left into the parking lot. Our office is located there. Once the deposit has been paid, we will take you to your villa and hand over the key. Check-in is from 3:00 PM. The reception is open until 7:00 PM. If you arrive later, please inform us so we can leave the key at the security desk.

The resort is peaceful and secure, with security staff present 24/7. We kindly ask you to respect each other’s peace and avoid making noise in and around your villa after 10 PM.

There is no supermarket at Coral Estate, but there is a bakery. At Bread and More, you can enjoy delicious coffee, fresh croissants, homemade rolls, oven-fresh bread, and the best brownies on the island - available for dine-in or takeaway. Bread and More is open daily from 7:00 AM to 3:00 PM.

On the beach, next to restaurant Karakter, you'll find Coral Divers — the dive school of Coral Estate. Have you always dreamed of exploring the underwater world? You can earn your PADI certification or try an introductory dive. Snorkeling and diving equipment is also available for rent. You can dive from the shore or join a boat trip.

The resort features the Coral Estate Centre, where you'll find the beach, the spa, restaurant Karakter, bakery Bread and More, rooftop terrace bar Koraal, a souvenir shop, and a dive school. There is no supermarket on the resort.

Yes, you can rent a barbecue at Coral Estate. Barbecuing is not allowed on the balconies of our apartments.

There is no supermarket at the resort. However, there is a bakery that offers fresh rolls, croissants, and coffee. The nearest large supermarket is about a 20-minute drive away.

Do you need a car in Curaçao? For a stay here, yes. There's no supermarket inside the gate and the beaches, dive sites and restaurants that make the west coast special are spread out along the coast road. With a car you can chase a new beach every day, start the morning with an early hike in Christoffel Park or drive into Willemstad for shopping and dinner.We keep our own rental cars on the estate and rent them exclusively to our guests, so you can arrange one directly with us instead of queueing at the airport desk. Get in touch and we'll talk you through the options and have the car ready when you arrive.We can also arrange a taxi for you, for the ride from the airport when you land, back again on departure, or an evening out in Willemstad without worrying about the drive home. Let us know when you need one and we'll book it.

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The drinking water on the island is of very high quality. We have a modern system that filters seawater, and it is often better in quality than what you’re used to at home. However, water is expensive, so we kindly ask you to use it sparingly.

You can park your car for free next to your villa or apartment in the designated parking area(s).

All villas and apartments have Wi-Fi. You’ll find your username and password on the router and on the information sheet in the living room or kitchen.

When you arrive, your accommodation will be clean, the beds will be made, and towels and beach towels will be provided. Your villa is cleaned every 3–4 days - with stays for 5 nights or longer. The beds are changed, and you will receive fresh towels and beach towels. Please contact us if you have any questions about this or if you would like more frequent cleaning or fresh towels.

Yes, we rent out a baby bed, high chair, and car seat for children under the age of 3.

You are responsible for arranging valid travel and cancellation insurance for your entire travel party. We can assist you with a written statement for your insurance company, but we are only obliged to refund the travel sum you paid to Coral Estate Services, in accordance with the General Terms and Conditions.